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COCA 3.0 Live Q&A — Recap with Vasili & Max

By COCA Expert · April 30, 2026 · Live Q&A on Telegram
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Official Questions
curated by the team
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Questions Answered
incl. post-Q&A follow-ups
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Participants
unique question askers
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Open Questions
left unanswered
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Session Duration
15:00 – 16:17 CET
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Topic Categories
covered in the Q&A

On April 30, 2026, COCA hosted a Live Q&A session in the official Telegram chat with Vasili Paulau (CEO) and Max Holub (Head of Product). Hosted by Chulpan (Social Media Manager), the session focused entirely on the COCA 3.0 release — what's new, what it means for users, and what comes next across banking, self-custody, rewards, the COCA token, and the product roadmap.

This recap covers every question that was officially answered, plus the open questions that didn't make it into the official answers. Quotes are paraphrased lightly for readability. The 5 best questions will receive $20 each on their COCA balances (winners to be announced separately).

🌟 Highlights — The Most Important Takeaways

🔐
Fully self-custodial since 3.0 — Dual-wallet architecture via Privy. Smart Contract Wallet for the Banking Balance, plus a separate Standard Crypto Wallet for core assets. Private Key Export will return for both wallets in upcoming updates.
📊
5% APY on USD via Morpho — Yield comes from external DeFi lending protocols. EUR APY is being explored but won't launch until a sustainable provider is found.
🏦
ACH/USD transfers planned for Q2 2026 — Plus EUR–USD currency exchange in Q2. Direct debits and recurring payments planned for Q3–Q4 (with cashback support).
🗳️
Cross-chain DAO voting relaunches Q2 — All tier members will get voting power scaled by their tier. First likely vote (per community joke): bringing back full Curve cashback for Premium 😉
📜
DAC8: not required — Based on COCA's role as a Software Provider and the self-custody setup, COCA is not subject to DAC8 reporting. The team will inform users if regulations change.
🤝
Affiliate program is in progress — Vasili confirmed the team has been actively working on a formal partnership model for KOLs, affiliates, ambassadors and local communities. Public announcement coming soon.
🚀
USDT TRC-20 returning + new chains — Vasili confirmed Tron, Stellar and more chains for Banking top-ups in Q2. The team will expand assets significantly.
📅
Packed update schedule for May–July — Vasili teased "we are packed with updates in May/July". Focus stays on Web2-first UX, banking improvements and additional COCA token utility.

🔒 Self-Custody, Security & Access

Q: You emphasize self-custody infrastructure. Where do you draw the line between user control and frictionless UX, and what specific innovations are you building to make self-custody feel as seamless as a neobank?
— Vasili Paulau (CEO)

"Our goal isn't to be a 'crypto bank,' but a neobank powered by blockchain infrastructure. We prioritize a seamless Web2 interface where the majority of users never interact with a private key directly. We are committed to build the experience to look and feel like a traditional challenger bank, while keeping self-custody 'under the hood.'"

"We don't sacrifice security for convenience – we simply hide the technical complexity. For users who require total sovereignty, the underlying keys will remain fully accessible and exportable. But for everyone else, it's just banking that works."

Q: What are your plans for a truly self-custodial card and wallet, with exportable keys and technical transparency?
— Vasili Paulau

"Since our 3.0 update, COCA is fully self-custodial. We utilize a dual-wallet architecture under total user control: a Smart-Contract Wallet for the 'Banking Balance' (connected to both card and IBAN) and a Standard Crypto Wallet for core assets. We leverage Privy for our wallet infrastructure."

"To provide ultimate transparency and sovereignty, we are bringing back an updated Private Key Export for both wallets in our upcoming updates. We will also continue to reinforce the product transparency via comprehensive security audits and will be updating the whitepaper and App itself to provide verifiable proof of our self-custodial architecture."

Q: When non-custodial crypto is sent straight to the COCA card, does the sender and receiver name appear on the blockchain? Is it a private transaction?
— Vasili Paulau

Short answer: No. Legal names are never broadcast to the blockchain. Transactions are identified only by wallet addresses. COCA acts as a "Privacy Shield" between your on-chain assets and your real-world activity.

  • Merchants see a standard card transaction with no visibility into your crypto wealth or wallet history.
  • Banks process the payment without having access to your private keys or the source of your funds.

📜 Regulation

Q: With the introduction of SEPA transfers in the COCA app, could you clarify how things now stand regarding DAC8?
— Vasili Paulau

"Based on COCA's current role as a Software Provider and our self-custody setup, COCA is not required to submit DAC8 reports or report incoming and outgoing transfers under DAC8."

"If the applicable regulatory requirements change, or if COCA becomes subject to reporting obligations in the future, we will inform users in advance."

🏦 Banking, IBAN & Transfers

Q: In the long term, do you see COCA evolving more toward a neobank experience or remaining purely DeFi-native?
— Max Holub (Head of Product)

"In the long term, we see COCA evolving into a neobank powered by blockchain infrastructure. COCA 3.0 is a clear step in that direction. We're building banking accounts, cards, rewards, and everyday financial tools that feel simple and familiar, while keeping self-custody and Web3 infrastructure under the hood."

"Most users shouldn't need to deal with private keys or technical complexity to use crypto in daily life. But for those who want full sovereignty, the underlying keys remain accessible and exportable."

Q: Will EUR IBAN be available for non-European users in the near future?
— Max Holub

"We're exploring this possibility yet and always want to make our products available to as many users as possible."

Q: Why is there no IBAN for Ukrainian citizens? I have an IBAN from Revolut, but COCA doesn't provide one.
— Max Holub

"At the moment, IBAN is available only for residents of: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the UK."

"Ukraine is not included in the supported list right now. However, we are doing our best to expand IBAN availability to additional regions."

Q: When will ACH become available?
— Max Holub

"According to our current roadmap, ACH support and USD transfers are planned for Q2 2026."

Q: Does COCA 3.0 offer a credit Visa card based on customers' spending history?
— Max Holub

"Nope, we don't offer credit cards right now. We are currently exploring the possibility to introduce credit cards on top of self-custody infrastructure."

Q: What is the monthly spending limit on the COCA Card?
— Max Holub

"The monthly spending limit for the COCA Card is €30,000."

💰 Rewards, Cashback & APY

Q: The new up to 5% APY on spendable USD balances is fantastic. Are there plans to introduce a similar yield for the new EUR accounts?
— Max Holub

"This was one of the most popular questions, and we understand how important EUR APY is for our community 💯"

"We are actively exploring EUR APY, but we will only launch it when we can offer a reliable, sustainable solution with the right provider. At the moment, available EUR stablecoin yield opportunities are still limited, so we prefer to take a careful approach rather than rush the release."

Q: In a pure self-custody model with no lock-ups, how is this yield generated while ensuring long-term sustainability?
— Max Holub

"The yield is generated through external DeFi lending infrastructure, including protocols such as Morpho. Funds are supplied to lending markets where borrowers pay interest, and this interest becomes the source of APY."

"To keep it sustainable, we focus on reliable yield sources, monitor market conditions, and avoid offering rates that cannot be responsibly supported."

Q: Will recurring payments be available? Will direct debits be available, and will they support cashback?
— Max Holub

"Yes, we plan to implement direct debits and recurring payments in Q3–Q4 this year. And yes, we plan to provide direct cashback for direct debits."

Q: Will cashback through Curve be available for lower tiers?
— Max Holub

"First of all, Curve cashback is available across all tiers. Currently, Premium+ and Elite members enjoy enhanced rates of 6% and 8%, while all other tiers receive a flat 1% cashback on all Curve transactions, with no limits. We will keep you updated on any future adjustments."

"Our primary focus is currently on scaling our Banking Features, UX/UI, and global expansion while ensuring our incentive programs remain sustainable for the long term."

🪙 COCA Token & Lock-up

Q: How exactly will the COCA buying feature in the app work? Will the price be the current official COCA price?
— Max Holub

"Buying and selling COCA will work through decentralized liquidity pools, ensuring a fair market price at all times."

Q: Why is the minimum staking amount 1,000 $COCA?
— Max Holub

"The minimum staking amount is actually 300 $COCA on the Standard tier. This gives users 3% cashback and a 50% subscription discount in the Streaming category."

Q: Could COCA token staking unlock exclusive benefits in the future, such as merchandise, events, higher-tier perks, or community access?
— Max Holub

"Absolutely. While our current staking model focuses on Tiers, we are actively working on expanding the utility of the token: exclusive perks, real-world utility and community access."

"We are happy to hear your proposals. If you have specific ideas for benefits you'd like to see unlocked through $COCA, we encourage you to share them with us."

🤝 Community, Trust & Support

Q: Are there any plans to bring COCA into the physical world through real-life events, sponsorships, or exclusive official merchandise?
— Max Holub

"We understand how this would be great. We have plans to do that, however right now we're focusing on bringing more product and loyalty value to you as well as polishing UX and UI so COCA would provide such an exciting experience you could recommend to everyone."

Q: Are there plans to open a subreddit or build a presence on more mainstream social networks like Trustpilot?
— Max Holub

"Great question. Expanding beyond crypto-native channels is definitely part of our 2026 roadmap – Reddit, Trustpilot, and Product Hunt are all being actively explored. We're also thinking about involving our most dedicated community members as brand ambassadors to help lead the way."

Q: The service feels non-existent. KYC says I'm verified, but I still get "MORE INFORMATION IS REQUIRED." How should users resolve this?
— Max Holub

Max referred users to official support: help.coca.xyz/support/home with details about the issue.

🚀 Product Roadmap

Q: Is the COCA 3.0 update the shape the app will have for the future, or are there more major updates on the roadmap?
— Max Holub

"The direction will be kept – self-banking meaning neobank experience with self-custody nature where only you can control your funds."

"However, banking will be improved with loyalty features and banking tools, including ACH accounts for USD transfers, APY on EUR, currency exchange, card-to-card transfers, in-app transfers to your friends, in-app purchase of COCA, better experience for getting salary into your COCA, clearer interface, improved experience with refunds, direct debits and other."

Q: Are there any plans to introduce new features, such as additional blockchain integrations or improvements to the card and rewards system?
— Max Holub

"Definitely. We'll expand assets and chains for crypto top-ups in Q2 returning Tron, Stellar and more. As to the cards – we're going to improve refunds clarity and logic, and bring more clarity as to the currency in which you pay."

"What concerns rewards, we're still in discussion with some of our partners to bring more loyalty value depending on the tier, including lounge access and some other perks."

Q: Is Near Intents integrated into Swap?
— Max Holub

"Not yet. However, we're in discussion with the Near Team right now in this regard."

Q: Which feature is the team most excited about that users are sleeping on?
— Max Holub

"That's a great question! We love our customers since you use the absolute majority of the features. There's one feature we use ourselves and think you could use more frequently — COCA travel, where you can book hotels worldwide with discounts up to 65%. Moreover, when you pay with a COCA card you get cashback based on your tier."

🔭 Long-Term Strategy

Q: How do you see COCA in 5 years? What do you think will change in the world of finance and crypto services?
— Vasili Paulau

"By 2031, COCA will have evolved from a banking app into a Sovereign Financial Co-pilot. Our goal is to make the complexity of blockchain so invisible that 'being your own bank' becomes accessible to everyone – from crypto natives to your older relatives."

"In five years, we won't just be a banking interface – but a Personal Account Manager powered by deep AI integration:

  • Predictive Insights: Real-time analysis of your spending, portfolio, and reward incentives.
  • Agentic Payments: AI that autonomously optimizes your transactions, finding the best yields or payment routes without you lifting a finger."

"We are viewing COCA as a bridge where total financial sovereignty meets the effortless intelligence of an AI-driven future."

Q: How does COCA 3.0 plan to drive real user adoption beyond the crypto-native audience?
— Max Holub

"First of all this is Web2-first UX and UI. No crypto-native terminology, simple neo-bank experience which is familiar to users outside Web3."

"Tools and products which are necessary to the Web2 audience and don't require any specific blockchain knowledge — including bank or card-to-card transfers, higher than traditional banks interest on customer's balance without the need to stake or lock or something, intuitive AI help with managing your money."

"So, basically, crypto assets will become as any other fiat currency for Web2 customers, just one of the methods to pay, get paid or rewarded, or as an investment asset for a more proficient audience."

Q: Are Poland and similar markets part of a deeper regional rollout strategy?
— Max Holub

"Yes, we test deeper penetration into some new markets. We do it step by step right now."

Q: Does COCA plan to introduce a more formal partnership model for KOLs, affiliates, ambassadors, or local communities?
— Vasili Paulau

"Yes. We've been actively working on this over the past few months. A formal affiliate program is already in progress, and we'll be ready to announce it publicly very soon."

💬 Post-Q&A Follow-Up Answers

After the official session ended, the team continued to answer some additional questions from the chat:

Q (Aleksandr): Are you planning to add direct USD–EUR–USD exchange anytime soon?
— Max Holub

"Exchange planned for Q2."

Q (Roman): Bring USDT TRC-20 back 🙏
— Vasili Paulau

"Yes. Should be back soon. We will introduce many new cryptocurrencies and blockchains for Banking top-up."

Q (Vladislav): Please make withdrawal to POL network
— Vasili Paulau

Confirmed — POL withdrawal noted alongside the upcoming chain expansion in Q2.

Q (Sergei): When should we expect the next update? In weeks?
— Vasili Paulau

"We are packed with updates in May/July. The next updates are focused exactly on non-crypto experience and more features for great everyday utility. Also a few infrastructure updates which will help users enjoy their right to privacy even more."

Q (Aleksandr): Outgoing SEPA transfers from the COCA card aren't going through. How soon will this be resolved?
— Vasili Paulau

"We are working on this. If you've faced any issue just submit a ticket and the team will explore. It will help us polish everything."

Q (Marketing_jack_1⚡): How will the leadership team involve the community in future product decisions after the successful rollout of COCA 3.0?
— Vasili Paulau

"Cross-chain DAO voting will be relaunched in Q2 for all Tier members. The tiers will impact the voting power."

Q (LUCKY Df): Have there been any optimizations regarding gas fees or transaction speeds in COCA 3.0?
— Vasili Paulau

"We are always working on fee efficiency. There is full sponsorship for on-chain fees for the Banking Section."

Q (jojodat / community): Curve cashback for Premium tier — please consider bringing it back. Don't underestimate how important this is.
— Vasili Paulau

"We understand this and we hear you all. The team is working on additional Curve updates."

Q (Nick 🦴 NL): What's the one feature on your roadmap that will make users switch from their current crypto card provider?
— Vasili Paulau

"I do not think a single feature will help. We are committed to build a great banking experience people will love. So make the UX/UI and features so addictive and convenient to use that you will prefer COCA over other products which give a slightly better cashback."

Q (Ilham Hoki): How does the $COCA token integrate into 3.0 (fee discounts, boosted rewards, governance)?
— Vasili Paulau

"COCA is now heavily utility focused and we plan to stick to this approach. We plan to introduce more utility which you can get through $COCA later this year. Also DAO voting by tier holders will play a big role in the future of the token and the project."

Q (Aleksandr): Please consider adding support for zero-fee chains such as Mantle, Aptos, and Plasma.
— Vasili Paulau

Noted alongside the larger chain expansion in Q2 — many new cryptocurrencies and blockchains for Banking top-ups.

Q (FM): Why is it not possible to send $COCA from Wirex to COCA?
— Vasili Paulau

"Haven't tried it, but will check and talk to the Wirex Team."

❓ Open Questions — Not Officially Answered

A number of community questions during and after the session didn't get a direct answer from Vasili or Max. We collected the most relevant ones here so the team can pick them up later — and so the community knows what's still unresolved:

🎯 Bottom Line

The Q&A reinforced the core direction: COCA is committed to a self-custodial neobank experience, with self-custody hidden under a Web2-style UX. The biggest concrete commitments were:

The community's biggest pain points — Curve cashback for lower tiers, EUR APY timeline, Wirex as issuer, COCA token burn/utility, and a clear primary-currency selector — remain at least partially open. The team did acknowledge they're listening, especially on Curve. The next Q&A and DAO votes will be key checkpoints.

Closing words from Vasili: "Huge thanks to everyone who joined our AMA today! Your feedback is what helps us grow. The Team will gather all the questions asked and address them through docs.coca.xyz, blog posts and materials."

For the official COCA recap and more details, watch docs.coca.xyz and the COCA blog.

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